*We are open online-only* 

 Order before 3pm Monday-Friday (GMT) for same day dispatch!



UK Customers: In most cases customers receive their parcel in 1-2 days, but please allow up to a week to receive your parcel with standard 1st class post. 

Need your order before then? We highly urge you to upgrade to our Royal Mail Special Delivery Service which is guaranteed next working day.   

Our standard Royal Mail delivery options are:

Destination Delivery options Cost Delivery Estimate
UK 1st class Large Letter Delivery
Untracked, for smaller orders

1-2 working days

  1st class Small Parcel Delivery
Tracked, for larger orders
£4.50 1-2 working days


 Our Tracked Royal Mail delivery options are:

 Destination  Delivery options Cost Delivery Estimate

 Next Day

 £11.50  Order before 3pm for next working day (Mon-Fri) delivery.

 International   Tracked



 Approx. 3-10 working days
 USA  International   Tracked 



 Approx. 5-15 working days
 Worldwide  International   Tracked 



 Approx. 5-15 working days


Please note that our delivery chart reflects 'Normal' circumstances. Please allow extra time for delivery to account for customs clearance.

Need your order super fast outside of the UK?

FedEx is super fast and arrives within 3 days to most destinations.
Please get in touch with us for a quote.


How long before my order is dispatched?

Order by 3pm (GMT) Monday thru Friday for same day dispatch with Royal Mail. Order by 12pm (GMT) Monday thru Friday for same day dispatch with FedEx. We will notify you by email to let you know your order is on it's way. Please check your junk folder if you can't find this email.

If you're still worried that your order hasn't been dispatched, please Contact Us


My order hasn't arrived.

Please check the estimated time for your chosen delivery option in the table above. If your order has not arrived in time or you have any concerns please Contact Us


Can I return an unwanted item?

Yes, so long as it is unused condition within 14 working days of received delivery. 

The buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition.

Please be sure to package up any items you wish to return in the appropriate packaging. If your order was received in a cardboard box, please be sure to return the items in the same or similar packaging. 

Petershams cannot be held responsible for anything getting lost or damaged in the post, so be sure to package your returns safely and get proof of postage before sending.

Please return any unwanted items in their unused condition along with your order details to:

Petershams Millinery

Unit 21D, Barton Business Park

Canterbury, Kent


United Kingdom